1. General

In these Terms and Conditions:

• Supplier means Plant Power Group Ltd.

• Buyer means the person, company, or organisation purchasing goods from Plant Power Group Ltd.

• Goods means all products supplied by Plant Power Group Ltd.

2. Orders

2.1. All orders are subject to seasonal availability and any crop shortage or failure, regardless of cause.

2.2. Placement of an order constitutes acceptance of these Terms and Conditions of Sale.

2.3. No variation to these Terms and Conditions shall be valid unless agreed in writing by the Supplier prior to acceptance of the order.

2.4. The minimum order per delivery quantity is one CC trolley, with a minimum order value of £500 including delivery.

2.5. The Supplier endeavours to source products from certified suppliers wherever possible; however, certification cannot be guaranteed in all circumstances.

2.6. Upon receipt of our Order Acknowledgement/Order Confirmation, customers are responsible for reviewing all details and notifying Plant Power Group of any amendments, additions, or cancellations required. Any such changes must be requested within 30 calendar days of the date of the Order Confirmation.

2.7. After the 30 day period, customers remain welcome to increase quantities and request changes to delivery dates, subject to availability and Plant Power Group's agreement. However, reductions, cancellations, or amendments that would reduce the confirmed order will not be accepted. The customer remains committed to taking and paying for the full order quantity with any delivery being at least one CC trolley.

3. Prices and Delivery

3.1. All quoted prices include delivery to mainland United Kingdom addresses, provided the minimum order value is met.

3.2. Orders below the minimum order value may be accepted at the Supplier’s discretion and may be subject to an additional delivery charge.

3.3. Deliveries are made using the CC trolley network. Equivalent CC (Danish) trolleys must be exchanged by the Buyer at the time of delivery. Under no circumstances will CC trolleys be left with the Buyer.

3.4. The Supplier will make every reasonable effort to deliver Goods on the agreed delivery date. However, the Supplier accepts no liability, whether express or implied, for any loss, damage, or expense arising from delayed or non-delivery.

3.5. Goods will be invoiced at the prices applicable at the time of confirmation of the order.

3.6. All prices are exclusive of VAT, which will be charged at the prevailing rate.

4. Payment Terms

4.1. Payment terms for approved credit accounts shall be as stated on the customer’s credit application and approved credit limit.

4.2. Overdue accounts will be subject to statutory interest at a rate of 5% above the Bank of England Base Rate.

4.3. These Terms and Conditions do not constitute an offer of credit.

4.4. Customers will be required to pay within 30 days of the invoice date.

4.5. Credit facilities will only be considered upon receipt of a completed account application form, together with one bank reference and two trade references satisfactory to the Supplier.

5. Retention of Title

5.1. Title to the Goods shall remain with the Supplier until full payment of all sums due has been received.

5.2. Until title passes, the Supplier reserves the right to enter the Buyer’s premises and recover any Goods for which payment remains overdue.

6. Shortages, Damage and Complaints

6.1. Any shortages, damage, defects, or complaints must be notified to the Supplier by telephone or email and confirmed in writing, with supporting photographs where applicable, within three working days of delivery.

6.2. The Supplier’s liability shall be limited to the replacement of the Goods or the issue of an appropriate credit note not exceeding the invoiced value of the goods, at the Supplier’s discretion.

6.3. Requests for credit must be submitted in writing within three working days of delivery.

6.4. Responsibility for checking all labels, price tickets, and barcodes rests with the Buyer.

6.5. Where labels or barcodes are found to be incorrect, the Supplier’s liability shall be limited solely to providing replacement corrected labels or barcodes.

6.6. Risk in the goods passes to the buyer immediately upon unloading from the delivery vehicle.

6.7. The Supplier accepts no liability arising from inadequate care of the plants after delivery.

7. Fuel Surcharges

7.1. Whilst all prices are correct at the time of publication, the Supplier reserves the right to apply a fuel surcharge where additional charges are imposed by transport providers as a result of increases in fuel costs.

7.2. Any such surcharge will be added to the invoice and notified to the Buyer where reasonably practicable.

8. Force majeure

8.1. In this Agreement, a 'Force Majeure Event' includes events beyond the reasonable control of either party, including but not limited to: natural disasters (flood, fire, earthquake, hurricane), acts of war, terrorism, strikes, labour disputes, pandemics, government orders, or other events that could not reasonably have been anticipated or avoided. If, due to a Force Majeure Event, either party is prevented or delayed in performing its obligations under this Agreement, the affected party shall notify the other party promptly in writing, stating the nature and expected duration of the event.

8.2. Performance obligations shall be suspended for the duration of the Force Majeure Event, and the affected party shall use reasonable efforts to resume performance as soon as practicable. If the Force Majeure Event continues for more than 30 days, either party may terminate this Agreement by written notice without penalty